Privacy & Cookies Policy
1. Introduction
Welcome to Exportune (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience on our website (https://exportune.gr).
This policy describes how we collect, use, disclose, and safeguard your personal data when you visit our website. It also outlines your rights under the EU General Data Protection Regulation (GDPR).
2. Data Controller
Exportune
Email: info@exportune.gr
Address: 47 Thrasivoulou str., 152 34, Chalandri, Athens, Greece
3. Personal Data We Collect
We may collect personal data you provide directly, including:
Name, email address, phone number, and other contact details (e.g., via contact forms)
Any information you include in messages or communications with us
Additionally, we automatically collect:
Log data, such as your IP address, browser type, pages viewed, and timestamps
Data from cookies and similar tracking technologies (see section 6 below)
4. Legal Basis for Processing
Under GDPR, our lawful bases include:
Consent – for non-essential cookies and marketing communications
Contractual necessity – to fulfill requests (e.g., responding to queries)
Legitimate interests – such as improving site functionality, analytics, or fraud prevention
Compliance with legal obligations – as required by law
5. How We Use Your Data
We use your personal data to:
Respond to queries and provide requested services
Improve, personalize, and secure our website
Send periodic updates or relevant marketing (only with your consent)
Protect against fraud and ensure site integrity
Comply with legal requirements
We will never sell your personal data to third parties.
6. Cookies & Tracking Technologies
We use cookies and similar tools to:
Essential cookies – manage site functionality, user sessions, and security
Analytics cookies – gather anonymous data to improve site design and performance
Marketing cookies – (with consent) allow targeted advertising and retargeting
Cookie consent banner: Upon your first visit, we display a cookie banner where you can accept or manage your preferences. You can change this at any time via [cookie settings link].
Cookie Types in Use:
| Type | Purpose | Retention |
|---|---|---|
| Necessary | Essential for site functions | Session/end |
| Preferences | Remember language/settings preferences | Up to 1 year |
| Analytics | Track visitor behavior anonymously | 6–12 months |
| Marketing | Personalized ads (only if you consent) | Up to 1 year |
7. Data Sharing & Disclosure
We may share your personal data with:
Service providers (e.g., WordPress, analytics tools, hosting services)—only where needed and bound by privacy contracts
Legal authorities when required to comply with laws or protect rights
Affiliated businesses or partners—with your consent
We only transfer personal data outside the EU if the recipient ensures adequate protection (e.g., through GDPR-approved safeguards).
8. International Data Transfers
Because WordPress and third-party services may operate globally, your data may be stored/transferred outside the EU. We ensure adequate safeguards—such as Standard Contractual Clauses (SCCs)—are in place to comply with GDPR.
9. Data Retention
We retain personal data only as long as necessary:
For answering inquiries or delivering services, and as required by law
For marketing—only while consent is valid
For analytics—retained for up to 2 years, then anonymized or deleted
10. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data
Rectify inaccuracies
Erase your data (“right to be forgotten”)
Restrict processing
Object to certain use (e.g., marketing)
Data portability – receive your data in a structured format
Withdraw consent anytime (without affecting prior lawful processing)
To exercise any of these rights, contact us at info@exportune.com.
11. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
SSL/TLS encryption of data in transit
Secure servers and backup procedures
Access controls and password policies
12. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from minors. If we detect that we have collected personal data from someone under 16, we will delete it as soon as possible.
13. Changes to This Policy
We may update this policy periodically (e.g., due to legal changes or business updates). The updated version will be posted here with a “last revised” date. Substantial changes will be communicated via email or prominent notice.
14. Contact Information
If you have any questions or concerns, please reach out:
Email: info@exportune.gr
Address: 47 Thrasivoulou str., 152 34, Chalandri, Athens, Greece
Last revised: July 9, 2025